Category: Building Trust

Have you seen the white whale – the danger of relying on one or two large clients

October 13, 2015

In Herman Melville’s eponymous 1851 novel “Moby Dick” the crew of the Pequod seek out the mysterious and legendary white whale Moby Dick. I was thinking about the novel and how it relates to business and it got me thinking. …

What makes the best salespeople? aka the myth of the “gift of the gab” salesperson

August 24, 2015

It’s an age old adage that never seems to be shaken off. The idea of the ‘gift of the gab’ salesperson. It conjures up images of the sleazy car salesman with a polyester suit, and slick back hair who applies …

How to get through the winter slump

July 14, 2015

Winter is pretty tough; it can be cold and bleak. Unfortunately, for a lot of businesses winter correlates with a slump in trade. Often we accept this as part in parcel of being a business owner and as a result …

The Cost of Delaying Training

May 25, 2015

Many businesses delay sales training as other systems and budgeting demands take priority.

These delays come at a cost as sales are the only function in any business, with the exception of not for profit type businesses that bring in …

Top Eleven Networking Tips

October 1, 2014

As business people many of us see networking as something you just have to do. It means we can tick the box to say that we have been out and about drumming up contacts for future business

However it is …

Are You Dressed to Sell?

July 30, 2014

It probably isn’t fair but you seldom get a second chance to make a great first impression. What we wear and how we present ourselves not only colours our attitude towards ourselves but also influences others perception of us. John …

Monthly Sales Toolbox – Top Sales Tips

June 11, 2014

Here are my top tips for making the most of every sales interview and getting the most out of your referrals.

Never bag the opposition – This goes without saying but we can all fall into the trap of bagging …

How many sales are you losing through poor sales process?

April 11, 2014

“To train or not to train?” – that is the question

Many businesses spend thousands of dollars on marketing and advertising to generate inquiries and yet spend nothing on training their salespeople to convert these same inquiries into sales.

A …

Does Your Sales Team have the Right Weapons to win the Sales War

August 29, 2013

Last time we looked at the average cost of making the sale and also the general lack of sales skills training within most businesses.

This time we will examine the importance of developing the sales skills within our salespeople and …

Where Do The Dollars Come From?

July 18, 2013

When considering this question many of us think of activities such as marketing and advertising, operations, lean management – the list goes on.

The fact is that only one activity brings money into any business and that is sales, unless …

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